FAQ

AnonInsights is an independent, third-party employee feedback platform. We collect anonymous feedback from employees via text, email, or voice, analyze it with AI, and deliver aggregated insights and action items to employers.

Employers create surveys and distribute them to employees. Employees respond anonymously through their preferred channel. Our AI analyzes responses for sentiment, themes, and issues, then delivers actionable reports to the employer — with no individual attribution.

AnonInsights is built for companies with frontline, distributed, or hard-to-reach workforces — trucking fleets, warehouses, field service teams, retail, and more. Any employer who wants honest, anonymous feedback from their team.

Completely anonymous. Employee identity exists in our system only for survey distribution. The link between identity and responses is never exposed to employers through any interface, API, report, or export.

No. Employers receive only aggregated sentiment scores, themes, and action items. Individual responses are never attributed to specific employees.

We collect employee contact information (name, email, phone) solely for survey distribution, and survey responses for analysis. Responses are processed by AI and presented to employers only in aggregate form.

Yes. AnonInsights is a fully independent company. We are not owned, controlled, or operated by any employer. Our business model depends on employee trust — if employees don't believe their feedback is anonymous, our product doesn't work.

Every plan starts with a 14-day free trial with all features unlocked. A credit card is required to start. If you don't cancel before the trial ends, your paid subscription begins automatically.

Yes, a credit card is required to start your free trial. You won't be charged during the 14-day trial period.

Your paid subscription begins automatically at the end of the trial. You can cancel at any time from your account settings before the trial ends to avoid being charged.

Yes. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.

Yes. AnonInsights includes pre-built survey templates designed for common workplace scenarios. You can also create fully custom surveys tailored to your organization.

Voice surveys allow employees to respond by phone call. They receive a call, listen to questions, and speak their answers. Responses are transcribed and analyzed by AI just like text-based surveys. Voice surveys are available exclusively on the Scale plan.

Employers receive dashboards with aggregated sentiment scores, emerging themes, trend analysis over time, and prioritized action items. Higher-tier plans include division comparison and advanced analytics.